Last Updated on October 01, 2024. This privacy policy is effective immediately.
Introduction
At Via Logistics Global (“Company” or “We”), your privacy is a top priority. We are dedicated to safeguarding it through our compliance with this privacy policy.
This policy outlines the types of data we collect from you or that you provide when you visit our website (“Website”), as well as how we manage, use, protect, and share that information.
Applicability of this Policy
This privacy policy governs data collection from:
- Interactions on this Website.
- Communication via email, text, or other electronic means between you and the Website.
- Mobile or desktop applications that you download from our Website, allowing direct interaction between you and the Website.
- Advertisements and applications on third-party sites and services, if those interactions link back to this policy.
This policy does not apply to:
- Information collected offline or via other means, including other websites operated by the Company or third parties (including our affiliates and subsidiaries).
- Any third-party websites or services, including any apps or content accessible through links on this Website.
Please take the time to read this policy thoroughly to understand our practices concerning your information. If you disagree with our practices, you may choose not to use the Website. By continuing to access or use this Website, you consent to the terms of this policy. It may be updated from time to time, and your ongoing use after changes means you accept the revised terms, so check this page regularly for updates.
Children Under 13 Years Of Age
This Website is not designed for children under 13 years old. No one under that age should provide any personal information on this Website. We do not knowingly collect personal data from children under 13. If you are under 13, please refrain from using the Website, registering, making purchases, or providing any personal information (including name, email, address, or phone number). If we discover personal information from a child under 13, we will promptly delete it. If you believe we may have any such information, please contact us through our Contact page.
Information We Collect and How We Collect
We gather various types of information from users of our Website, including:
- Personal identifiers like name, postal address, email, phone number, or other details classified as personal information under applicable laws.
- Data that may not individually identify you but relates to your interaction with the Website.
- Technical information such as your internet connection, device details, and browsing habits.
We collect this data:
- Directly from you when you provide it (e.g., through forms).
- Automatically as you browse the Website, capturing details like IP addresses and data via cookies, web beacons, or similar tracking technologies.
- From third-party partners, such as business associates.
Information You Provide
When using our Website, we collect various types of information, including:
- Form Submissions: Information you provide through registration, subscriptions, contact forms, or participating in offers. This may include personal details such as name, address, email, and preferences related to our services.
- Correspondence: Records of communications with us, including emails and messages, along with any attachments. These help us manage interactions and address inquiries.
- Survey Responses: Feedback gathered through optional surveys, providing insights for improving our services. Data is used collectively unless otherwise specified.
- Transaction Details: Information related to purchases, including billing, delivery, and payment methods, ensuring accurate processing and customer service.
- Search Queries: Data from your searches on the Website, used to optimize content accessibility and improve user experience.
- User Contributions: Content posted in public areas (e.g., comments, reviews). While privacy settings may limit access, we cannot fully control the actions of others who may share or view this content.
Automatically Collected Information
As you browse our Website, we utilize several technologies that automatically gather information related to your browsing habits and the device you use. These tools collect a variety of data points to help us better understand how you interact with our content and improve the overall user experience. The types of information we may collect automatically include:
- Website Visit Details: Information about your visit, such as the pages you view, the amount of time spent on those pages, the sequence of pages visited, and any links clicked. Additionally, we may collect data about your location during your visit, the pathways you took through our Website, and any other communication details between your device and our Website.
- Device and Browser Information: This includes data related to the device you’re using to access the Website, such as your Internet Protocol (IP) address, which identifies your location; details about your device’s operating system (e.g., Windows, macOS, Android, or iOS); browser type (e.g., Chrome, Safari, or Firefox); and language preferences.
- Behavioral Tracking Data: We may also track your online behavior over time and across different websites and services. This is often referred to as behavioral tracking and involves monitoring how you interact with multiple websites, which allows us to analyze trends and deliver personalized experiences. This includes tracking whether you return to our Website, and which parts of it you re-visit.
Although this information typically does not personally identify you, it enables us to enhance the Website’s functionality and create a more personalized and streamlined experience.
Technologies Used for Automatic Data Collection
- Cookies: Cookies are small data files placed on your device’s hard drive. These cookies store information about your activity on our Website and enable us to recognize your device when you return. For example, cookies allow us to remember your preferences, speeding up your interactions with the Website. You can control how cookies are used by adjusting your browser settings to block or accept cookies. However, keep in mind that disabling cookies may impact your ability to access certain parts of the Website or limit certain features.
- Web Beacons: Also known as “clear GIFs” or “pixel tags,” web beacons are tiny graphic images embedded into web pages or emails. These beacons are not visible to the user but help us understand user activity. For instance, they enable us to count how many users have visited specific pages, monitor the popularity of particular content, or track whether emails we send have been opened and read. Web beacons help us gauge the effectiveness of our content and email campaigns.
Third-Party Use of Cookies and Tracking Tools
Some third-party advertisers and service providers may use cookies, web beacons, or other tracking technologies on our Website. These third parties may collect data about your online activities across different websites and services, potentially to offer targeted advertising. We do not control their use of tracking technologies, so any concerns regarding third-party ads should be addressed directly with the provider.
How We Use Your Information
We use the data we collect, including personal information, for various purposes, such as:
- Delivering our Website and its contents to you.
- Providing you with information or services that you request from us.
- Managing your account or subscription details, including sending renewal notices.
- Enforcing our obligations under contracts, including billing and collections.
- Notifying you about Website changes or new services.
- Allowing participation in interactive features.
- For other purposes that we disclose at the time of collection or with your consent.
We may use information gathered to show advertisements to specific audience segments. Even though we don’t disclose your personal information for this purpose without consent, advertisers may infer targeting criteria based on your interactions.
Disclosure of Information
We may share aggregated data about our users, or information that does not personally identify anyone, without limitations. However, when it involves personal details that could identify you, we may disclose it in the following situations:
- With Our Subsidiaries and Affiliates: We may share your personal information with our company’s subsidiaries and affiliated entities to assist in providing you with our services. These entities are bound to use your information only as permitted under this policy.
- With Service Providers and Contractors: We engage third-party service providers, vendors, and contractors to help us operate and manage our business. These third parties are required to maintain the confidentiality of your personal information and are restricted from using it for any purpose other than performing specific services on our behalf.
- During Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, or any sale or transfer of all or a portion of the Company’s assets, personal information held by the Company may be part of the assets transferred to the buyer or successor entity.
- With Your Consent for Marketing: If you have explicitly provided consent, we may share your personal information with third parties to market their products or services to you. These third parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes agreed upon.
- To Fulfill Specific Purposes: We may share your personal information for any purpose you specifically provide it for. For example, if you request information or make a purchase, we may share necessary details to complete your request.
- For Legal Compliance or Protection: We may disclose personal information when required by law, in response to legal processes, or if we believe it is necessary to protect the rights, property, or safety of the Company, our customers, or others. This includes sharing information with government authorities or law enforcement for purposes such as fraud prevention or risk management.
Accessing and Correcting Information
If you would like to access, correct, or delete any personal information that you have provided to us, you can submit a request by contacting us through the Contact Us link available on our Website. While we will do our best to accommodate your request, there may be circumstances where we are unable to fulfill it. For instance, we may be required to retain certain information to comply with legal obligations or maintain records for administrative purposes. Additionally, we may not be able to make changes that would affect the accuracy of the data or violate any applicable laws. Please note that deleting your personal information may result in the termination of your user account, and once removed, certain information might still exist in backup copies or may remain in archived web pages where deletion is not possible. Nonetheless, we strive to ensure that you have the ability to manage your personal information in accordance with applicable privacy regulations.
Your California Privacy Rights
Under California law, California residents have the right to request specific information regarding how we share their personal data with third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please reach out to us through our Contact page.
Data Security
We take the protection of your personal information seriously and have implemented various security measures to safeguard it from unauthorized access, misuse, or accidental loss. These measures include both physical and digital security protocols designed to protect your information during its collection, transmission, and storage. However, it’s important to note that while we strive to implement the best possible security practices, no method of transmitting data over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of your personal information, as certain factors, such as cyberattacks or unauthorized third-party access, may compromise it. That said, we regularly review and update our security measures to address potential vulnerabilities. It is also your responsibility to help protect your information. This includes maintaining the confidentiality of any passwords or other login credentials associated with your account. If you suspect that your password has been compromised or your account accessed by an unauthorized party, please contact us immediately so that we can take appropriate action.
Changes to Our Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated through email or a notice on our Website. The date of the most recent revision can be found at the top of this page.
Contact Information
If you have any questions or concerns about our privacy practices or this policy, feel free to reach out to us via the Contact link on our website.
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